Q: What forms of payment do you accept?
A:
We accept all major credit
cards such as Visa, MasterCard, Discover and American Express. We accept postal
money orders and cashier checks as well. Business and personal checks are also
accepted, but it takes a little bit more time to deliver the products since we
will only ship your item after your checks are authorized. We also accept Bank
Wire, Western Union and Paypal.
Q: What if I don't have a credit card?
A:
No credit card? No problem!
Please contact a Friendly Customer Service Representative at 888.656.BAMX (2269).
In order to place your order and get specific instructions on where you may
send your check or money order.
Q: If I place an order today, when should I expect it to arrive?
A:
Orders are processed within
48 hours after they are placed and are shipped within the same business day
thereafter. (Hawaii and Alaska shipping charges are additional and will be
calculated after the order is placed).
Q: Can I ship my order to another address differing from my billing
address provided?
A:
Yes, you will have the
opportunity to add a different shipping address if desired. However, the order
might be delayed to do credit card address verification. All packages will
require a signature in order to insure proper delivery.
Q: What if my item does not function upon receiving it?
A:
All of our items are
protected by Limited Warranty. If your item arrives defective, please contact
our Customer Service Representative immediately in order to obtain further
instructions. Please visit our warranty page for further information.
Q: What will this order look like on my credit card statement?
A:
Your order from us will be
billed by
"Bamx USA Motorcycle Company, Inc.". If you have any
questions when you get your bill, feel free to contact us at 888.656.BAMX
(2269).
Q: Is it safe for my children to use these items?
A:
Children should be closely
monitored and supervised by an adult at all times. Children should always wear
protective gear such as helmets, knee and elbow pads while riding.
Q: Are parts hard to come by?
A:
No, every part can be
obtained; most can be shipped the following day. We usually have all the parts
in stock.
|